SHIPPING AND RETURNS
Shipping
Generally we ship 2-3 days from payment receipt. On rare occasions, it may take a little longer.
Out-Grow LLC is not responsible for delays caused by the parcel carrier.
Out-Grow uses both USPS and UPS to ship our products. UPS WILL NOT DELIVER TO A USPS PO BOX.
If you have a problem with shipping or with a package you received please use the contact us link or call 1-800-882-8213 weekdays 8am to 4pm central time.
Returns
We will replace any product free of charge that arrives damaged or unsatisfactory. At Out-Grow we believe the customer is always right, however if we feel this policy is being abused we reserve the right to deny service. If you would like to return an item please use the contact us link or call 1-800-882-8213 weekdays 8am to 4pm central time.