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Shipping & Delivery

Please note UPS will not deliver to a USPS PO box. If you choose UPS as a shipping method to a USPS PO box your order will be canceled and refunded.

So you’ve done your shopping; just how long will it be till you can get started on your mycology project? The calculator below will give you the average amount of days it takes to ship a product to your door and the best time to contact our support team. Please note that every order is made fresh just for you, and will take 1-3 business days to ship on small and medium sized orders. Large orders (over 100lbs) can take up to 5 days to ship depending on how many orders there are before yours.

Here are a few things to consider while you wait for your order:
  • We ship in 3 business days on most orders. Monday - Friday, excluding national holidays.
  • Shipping starts from the date you received the “Your Order Has Shipped!” email.
  • The estimate above does not include manufacturing time - we need 1-3 business days to make sure your custom order is everything you hoped it would be.

USPS and UPS are global companies - we work with production and shipping partners all over the USA to get your mycology supplies to your doorstep, wherever that may be. Although the vast majority of our customers will get their orders by the day listed above, actual timeframes may vary from region to region.

So when do you contact Out-Grow?
The calculator above lets you know the best time to message us. When that day rolls around.Even if your order hasn’t arrived by the listed date, it’s probably still on its way (and worth the wait).
  1. How much is shipping?

    Once you’ve clicked through to Secure Checkout, you can enter your delivery address and choose a shipping method. Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page.

  2. Can I track my order?

    We rely on a global network of shipping partners (UPS, USPS) to get your order to your doorstep as soon as possible. For this reason, tracking is not always available. If your order is being sent by a trackable service, these details will be included on your orders page as well as on the shipping email we send you.

  3. Where does my order ship from?

    All orders ship from our manufacturing facility in northwestern Illinois. Out-Grow does not allow local pick up on orders. If you require a freight quote on your order please contact us.